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Serene Digital
What service are you interested in?

Are you ready to take the first step towards success? We're thrilled to help you get started! Fill out our contact form or schedule a consultation with today and let's embark on this exciting journey together!

info@atserenedigital.com

225-384-0033

Contact Us

OPEN HOURS          

Monday - Friday     9:30AM - 4:30PM

Saturday    Appointment Only

Sunday       Closed

FAQs

Here you'll find answers to some of the most common questions we receive from our customers If you can't find the information you're looking for, please don't hesitate to contact us and'll be happy to assist you.

  • To get started, simply contact us via our website or email with details about your project. We will then schedule a consultation to discuss your needs and provide you with a proposal and contract.

  • Our agency operates Monday through Friday, from 9:30 AM to 4:30 PM. We are closed on weekends and public holidays.

  • ​ Yes, we offer both virtual and over-the-phone consultations to accommodate your convenience. Please contact us to schedule an appointment.

  • Yes, we typically require an initial deposit of a fixed percentage before commencing any design or development tasks. The outstanding balance will be expected according to the agreed-upon payment

  • We accept various payment options, including credit/debit cards and PayPal. Please contact us for more details on how to make a payment.

  • We offer a comprehensive range of creative services, including web design, branding/rebranding, printing, graphic design, and more. Additionally, we provide shipping for all printed materials.

  • You can request a proposal by contacting us through our website or by emailing us directly. Please provide as much detail as possible about your project so we can tailor the proposal to your needs.

  • Yes, we require a signed contract for most design projects. This ensures that both parties understand the scope of work, timelines, and terms of the agreement.

  • Absolutely! You can request changes after a design or project has been submitted. Each project allows for revisions; however, revisions do expire. If you need additional changes beyond that, there may be a fee involved.

  • Every project has its unique timeline. We will go over this during our initial consultation.

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